Specialists in Helpdesk
& IT Support
We provide L1, L2, and L3 helpdesk consultants to deliver IT support to your users across Belgium.
Our services
Our expertise
L1/L2/L3 helpdesk is our core business. Qualified consultants at every level of support.
Helpdesk & IT Support
Our core business: we provide qualified helpdesk consultants at every level of support, from first user contact to advanced technical expertise.
Discover our helpdesk offeringOn-site support
Request intake, ticket management, resolution of common incidents
Advanced support
In-depth diagnostics, resolution of complex incidents, AD/M365 administration
Technical expertise
Critical issues, server administration, scripting, process improvement
Sectors
We operate across a wide range of sectors
Why us
Why choose ConsultGen?
Since our founding, we have built lasting partnerships with our clients by providing high-quality IT profiles tailored to their specific needs.
Qualified profiles
Certified and experienced consultants, rigorously selected
Responsiveness
A tailored profile available within 48 hours
Flexibility
Permanent or freelance, full-time or part-time, according to your needs
Ongoing follow-up
A dedicated account manager throughout the assignment
Need an IT consultant?
Contact us to discuss your needs. We will propose a tailored profile within 48 hours.
Our approach
How it works
A simple and effective process to integrate the right IT profile into your team.
Needs analysis
We discuss with you to understand your IT challenges, your technical environment, and the ideal profile you are looking for.
Profile selection
We identify and propose the most suitable consultant from our pool of qualified and available profiles.
Onboarding & follow-up
Rapid integration into your team with regular follow-up to ensure the success of the assignment.
Technologies & Partners
About
Our values
ConsultGen is an IT consulting company based in Brussels. We believe that technology is a driver of performance, and that the right people make all the difference.
Expertise
In-depth knowledge of the Belgian IT market and the most sought-after technical skills.
Proximity
A relationship of trust built on listening, transparency, and availability.
Commitment
We are committed to the quality of our profiles and the success of every assignment.
Innovation
We stay at the forefront of developments to offer you the best talent.
Are you a helpdesk technician?
Join ConsultGen and access L1, L2, and L3 helpdesk assignments with our clients across Belgium. Permanent or freelance, we have opportunities for you.
Ready to strengthen your
IT team?
Let's discuss your IT support needs. We will propose a qualified helpdesk consultant, tailored to your environment, within 48 hours.