Privacy Policy

1. Data Controller

The data controller is ConsultGen SRL, a Belgian company with registered office at Avenue Charles-Quint 584, 1082 Berchem-Sainte-Agathe, Belgium, registered with the CBE under VAT number BE0749706070.

The website consultgen.be is commercially operated under the name ConsultGen.

Contact: info@consultgen.be

2. Data Collected

In the context of our services, we collect the following data:

• First and last name
• Email address
• Company name
• Phone number
• Message / description of needs
• Browsing data (technical and analytical cookies)

3. Purposes of Processing

• Responding to your contact and quote requests
• Matching with qualified consultants
• Managing applications and assignments
• Improving our services and user experience
• Sending marketing communications (only with your consent)

4. Legal Bases

• Consent: newsletters and non-essential cookies
• Contract performance: processing consultancy assignments
• Legitimate interest: service improvement and security
• Legal obligation: retention of invoices and accounting data

5. Retention Period

• Prospects: 3 years from the last contact
• Active clients: duration of the business relationship + 3 years
• Accounting data: 7 years (legal obligation)
• Cookies: 13 months maximum

6. Data Recipients

We do not sell or rent your personal data to third parties.

• Vercel Inc. — website hosting
• Resend Inc. — transactional email delivery

7. Your Rights

Under the GDPR, you have the following rights:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to restriction: limit processing
• Right to portability: receive your data in a structured format
• Right to object: object to processing

8. Exercising Your Rights

To exercise your rights, contact us at: info@consultgen.be. We commit to responding within 30 days.

9. Cookies

Our website uses essential technical cookies for proper site functioning. Analytical cookies are only placed after obtaining your consent via our cookie banner.

10. Supervisory Authority

If you believe that the processing of your data is not compliant, you can file a complaint with: