Our services
Helpdesk & IT Support: our expertise
L1/L2/L3 helpdesk is our core business. We also provide complementary profiles in system administration, networking, and IT project management.
Our core business — L1 / L2 / L3 Support
Helpdesk & IT Support
Helpdesk is the pillar of our activity. We provide specialised consultants at every level of support, from first user contact to advanced technical expertise.
Key skills
- L1 — Request intake, ticket management, resolution of common incidents
- L2 — Advanced diagnostics, resolution of complex issues, AD/M365 administration
- L3 — Technical expertise, server administration, scripting, process improvement
- On-site and remote support
- ITIL methodology, SLA, and reporting
- Training and knowledge transfer
Technologies mastered
Need a profile helpdesk ?
Contact us to discuss your needs. Profile available within 48 hours.
Request a quoteManaging your server infrastructure
System Administration
Our system administrators manage and optimise your server infrastructure, ensuring the availability, performance, and security of your systems.
Key skills
- Windows Server and Linux administration
- Active Directory and Group Policy management
- Microsoft 365 and Exchange administration
- VMware, Hyper-V virtualisation
- PowerShell scripting and automation
- Monitoring and preventive maintenance
Technologies mastered
Need a profile system ?
Contact us to discuss your needs. Profile available within 48 hours.
Request a quoteConfiguration, security, and monitoring
Network Infrastructure
Our network engineers design, deploy, and secure your network infrastructure to ensure optimal connectivity and protection against threats.
Key skills
- Switch and router configuration (Cisco, HP)
- Firewall deployment and management
- Site-to-site and remote VPN setup
- Enterprise Wi-Fi (Aruba, Cisco Meraki)
- Network monitoring and performance management
- Network security and segmentation
Technologies mastered
Need a profile network ?
Contact us to discuss your needs. Profile available within 48 hours.
Request a quoteCoordination and deployment
IT Project Management
Our IT project managers coordinate your digital transformation projects, from planning to production rollout, while respecting deadlines and budgets.
Key skills
- Workstation and server migration
- Microsoft 365 environment deployment
- Large-scale rollouts (desktop, mobile)
- Change management and communication
- Technical team coordination
- Reporting and budget tracking
Technologies mastered
Need a profile it ?
Contact us to discuss your needs. Profile available within 48 hours.
Request a quoteA specific IT need?
Our services adapt to your needs. Contact us for a tailored solution.
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